Investigations

The investigation that triggered the Banking Royal Commission

The landmark investigation into the Commonwealth Bank's financial planning division that exposed a culture of profit at all cost — forged signatures, churned accounts, and destroyed lives.

Systematic wage theft across a franchise empire

Exposing how 7-Eleven franchisees systematically underpaid workers — many of them international students — while falsifying payroll records to conceal the fraud.

CommInsure's systematic denial of insurance claims

Revealing how the Commonwealth Bank's life insurance arm used outdated medical definitions to deny claims to seriously ill Australians.

Retirement villages exploiting Australia's elderly

Exposing AVEO retirement village contracts designed to extract maximum wealth from elderly residents through exit fees, capital gains clauses, and delayed settlements.

Australia's unregulated $1.4B cosmetic surgery industry

A three-part investigation exposing botched procedures, permanent disfigurement, and a regulatory grey zone allowing any GP to perform invasive cosmetic surgery.

The exploitation of chronic pain patients

Exposing unnecessary and harmful procedures performed on chronic pain patients — procedures that left many in worse condition, with practitioners prioritising profit over patient welfare.

Systemic failures in Australia's childcare sector

The most decorated journalism of 2025 — exposing shocking cases of child abuse, neglect, and injury in Australian childcare centres, and the systemic failures that allowed them.

The crisis deepens — childcare failures continue

The follow-up investigation revealing that the childcare crisis had deepened rather than abated — despite the earlier exposure and promised reforms.